Wait Staff
Jitjatjo is looking for passionate and energetic talent like you who enjoy working in fast-paced customer service environments.
Wait Staff provide exceptional customer service throughout the entire event or dining experience and assist with a wide variety of operational tasks. Successful Talent present themselves in a professional manner, have incredible knowledge of food, wines, and allergies whilst being able to up-sell and anticipate guest's needs.
Takes dining orders, resets tables, food/beverage knowledge.
Responsibilities
Perform pre- and post-event or service set up, pack down, and cleaning responsibilities
Greet and welcome guests upon arrival
Be familiar enough with the location/event's menu and specials to make recommendations and answer questions
Take customer orders and make adjustments as needed ensuring customers receive the correct orders
Guide customers through menu items and checking any dietary requirements or allergies
Work with fellow service teammates to ensure all of the guests' needs are met in a timely manner
Remove used dishware, cutlery, and glassware and maintain a tidy table for guests while dining
Glass or cutlery polishing, sweeping, and trash removal as needed
Take inventory of supplies and ordering new stock as required
Remain positive and friendly when responding to customer complaints or issues
Comply with food and beverage regulations, ensuring Responsible Service of Alcohol (RSA)
Check customers' identification as required to confirm they are of legal drinking age
Assist with opening and closing duties such as setting tables and side stations, dining areas and ensure required items are stocked
Handle customer payments through the establishment's register, POS system, or other payment processing system
Requirements
Previous work experience as Wait Staff, Catering Waiter, or F&B Attendant in a restaurant or event venue
Passion for hospitality and guest experience
Hands-on experience with customer payments and transactions
Cash and EFTPOS
Experienced with POS systems
Attention to cleanliness and safety
Patience and customer-oriented approach
People skills with a friendly attitude
Customer conflict resolution skills
Holds a valid RSA
Physical ability and stamina to carry trays and stand for long periods of time and carry/lift heavy items
A responsible and trustworthy team player
We’re seeking quality talent for a wide range of roles.
*Instant Pay is conditional on the achievement of performance criteria, a current/active bank account on your profile and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process.