Host
Jitjatjo is looking for friendly and attentive talent like you who enjoy working in fast-paced customer service environments.
Hosts welcome, seat, and interact with guests upon arrival as well as taking and adjusting bookings online or over the phone. Successful Talent ensure guests arrival and seating operations run smoothly making sure guests have a pleasant experience.
Meets, greets, and welcomes guests before seating them.
Responsibilities
Meet, greet, and welcome guests on arrival
Escort customers to assigned dining or bar areas
Provide menus and announce Wait Staff's name
Coordinate with wait staff about available seating options
Maintain a clean guest reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers' queries
Assist Wait Staff as required
Handle customer payments through the establishment's POS system or other payment processing system
Requirements
Previous work experience as a Host or Wait Staff
Understanding of hospitality etiquette
Familiarity with health and safety regulations
Demonstrable customer service skills and ability to handle customer conflict
Communication skills and manner (phone, email, and in-person)
Organisational skills with the ability to monitor the entire dining and bar area
Understand and comply with food and beverage regulations
Physical ability to walk and stand for long periods of time
A responsible and trustworthy team player
We’re seeking quality talent for a wide range of roles.
*Instant Pay is conditional on the achievement of performance criteria, a current/active bank account on your profile and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process.