logo-jjj-au

Gaming Attendant

Jitjatjo is looking for passionate and attentive talent like you who enjoy working in fast-paced customer service environments.

Gaming Attendants ensure the Gaming Room is a welcoming and comfortable space by supporting customers with not only bar and food orders, but also in keeping the room tidy, clean and actioning gaming payouts and machine errors. Successful Talent are multitaskers, creating a friendly customer atmosphere while handling customer needs across gaming including cash handling.

Creates a friendly and comfortable Gaming Room experience for customers.

Responsibilities

  • Prepare alcoholic or non-alcoholic beverages for guests

  • Interact with customers, take orders, serve snacks and drinks

  • Assess customers' needs and preferences and happily support them so that they can be comfortable

  • Check customers' identification and confirm it exceeds the legal drinking and gambling age

  • Restock bar inventory, complimentary snacks (if offered), and supplies as needed

  • Constantly maintain cleanliness and appearance of guest and staff areas

  • Stay guest-focused and nurture an excellent guest experience

  • Enter orders and collect customer payments via POS system

  • Is responsible for cash floats, payouts and reconciliations during shifts

  • Action gaming payouts

  • Comply with all food, beverage, and gaming regulations, ensuring Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) at all times

  • Maintain all safety standards

Requirements

  • Previous work experience experience as a Gaming Attendant

  • Excellent knowledge of Gaming, including Pokies, Payouts, Machine issues, and Jams, emptying hoppers/cash boxes, etc.

  • Excellent knowledge of mixing, garnishing, and serving drinks including basic cocktails at a minimum

  • Strong math skills and computer skills.

  • Previous Gaming, TAB, POS system & EFTPOS experience essential

  • Positive attitude and excellent communication skills

  • Customer conflict resolution skills - Hold a valid RSA and RCG

  • Understand and comply with food, beverage, and gaming regulations

  • Ability to meet physical demands of the position, including walking, standing for extended periods of time

  • A responsible and trustworthy team player

Accreditations

  • Food Safety Training Certificate
  • RSG

Why Jitjatjo?

We are urgently hiring workers to fill open shifts and positions near you!
Why work with Jitjatjo?
  • Employees have access to a suite of complementary and low-cost benefits, including healthcare, finance, wellness, and lifestyle perks, to help our Flex employees achieve their full potential
  • Be in control of when and where you work by setting weekly availability that fits your busy schedule
  • As a W2 employee, you'll enjoy the benefits often missing from 1099 work including but not limited to workers compensation & overtime pay
  • Instant Pay* for every qualified shift you crush
  • Explore different employers, skills, and career paths
  • We will onboard you for multiple roles if you have the skills. You will be able to change your daily work atmosphere

We’re seeking quality talent for a wide range of roles.

*Instant Pay is conditional on the achievement of performance criteria, a current/active bank account on your profile and approval of hours worked. Certain gigs may require additional time to verify worker hours and in such cases, payment may take longer to process.